Customer Relations at
Toyota GT Motors

At TGTM Customer Relations Department, our basic goal is to Create a Corporate trust based on Integrity and Fair Handling of Inquiries & Comaplaints, At IMC Customer Relations is focused on providing complete support to customers by connecting with them, owning their problems & seeing them through to resolution in an efficient & effective manner. We believe in our customers and keep them at the forefront by engaging them through different channels. Four key elements to achieve this are:

1. Opening a larger window for Customers
2. Swift and Sure handling of Inquiries & Complaints
3. Making the “Voice of the Customer” the basis for corporate renewal
4. Improving corporate image and better informing customers to support Sales & Service activities

Customer satisfaction is the ultimate objective and a strong coordination between all customer touch-points is a key ingredient. Our Customer Relation Department works tirelessly to provide complete support with the ultimate objective of gaining the approval and endorsement of our patrons.