Customer Relations at
Toyota GT Motors

At TGTM Customer Relations Department, our basic goal is to Create a Corporate trust based on Integrity and Fair Handling of Inquiries & Complaints.

At IMC Customer Relations is focused on providing complete support to customers by connecting with them, owning their problems & seeing them through to resolution in an efficient & effective manner. We believe in our customers and keep them at the forefront by engaging them through different channels.

Four key elements to achieve this are

Opening a larger window for Customers

 Improving corporate image and better informing customers to support Sales & Service activities

Swift and Sure handling of Inquiries & Complaints

Making the “Voice of the Customer” the basis for corporate renewal

Customer satisfaction is the ultimate objective and a strong coordination between all customer touch-points is a key ingredient. Our Customer Relation Department works tirelessly to provide complete support with the ultimate objective of gaining the approval and endorsement of our patrons.

For Customer Assistance

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Feel free to fill out the following forms for your input to us at Toyota GT Motors. We highly regard any feedback from our dear customers

Product Suggestion Form

Please fill out the below form for your suggestions. We at Toyota GT Motors really appreciate honest suggestions from our customers

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1. Attention and courtesy shown by our salespersons?
2. Salesperson's knowledge of products?
3. Quality of vehicle you have purchased?
4. How satisfied are you with your purchased vehicle?
5. Overall experience at Toyota Dealership?
6. Would you recommend someone to purchase our vehicle?
7. Do you intend to visit our dealership to service your vehicle or repurchase at later stage?

Service Appointment Form

Complete this form to request an Appointment. Our Appointment staff will be in contact for appointment confirmation

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COMPLAINT FORM

Please Complete below complaint form. our customer relations department will be in contact shortly

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